Do more in less time with Odoo from Callista

Installation technicians are experts in their field and generally see administration as a necessary evil. A satisfied customer and a working result are what truly matter! How great would it be if the administration could be handled with just a few clicks on a tablet? And that all information, from the machine to the necessary repairs, is available in real-time on that same device? Optimise your installation company, save time, and minimise errors in your planning and services with Odoo from Callista.

Through the integration of Odoo, Callista has already helped several installation companies in the Netherlands and Belgium achieve a more efficient service and planning. "We help installers do more in less time," says Sofie van Looveren from Callista. A typical example of this sector is when a company sells and installs a device to and for a customer. That device has an identification number, which also serves as the ID in Odoo. Repairs, spare parts, maintenance, and warranties are tracked based on this number. Think of it as a sort of logbook." This isn't standard in Odoo, but Callista has fully developed it with all the bells and whistles specifically tailored to installation companies. Part of this is also the automated maintenance system where a maintenance task automatically enters the schedule with the correct information."

100% paperless

One of the major benefits of Odoo is that nothing needs to be done on paper anymore. "Paperwork is a thing of the past, everything is digital. This ensures that no work hours or materials are lost. It's also a relief for the back office because they have the assurance that revenue is secured and invoices can be generated with just one click. Installation technicians can also act much faster via the tablet by preparing a quote on-site for a specific repair or replacement operation. The end customer can give their approval immediately, speeding up the delivery of services. And there are numerous other benefits to consider, including additional services. Think of periodic maintenance or inspections of installations. We have provided the ability for users to configure their own templates for reports, certificates, or other reporting objectives. The installation technician can then easily fill this in on the tablet based on the device being worked on."

What's unique about Odoo from Callista is that the installation technician on-site has immediate access to all relevant information, technical documentation, and all spare parts of the specific device based on its identification number. "This works much more efficiently and saves a lot of time. Additionally, with the unique 'rental module,' a replacement device can be offered and tracked via the system."

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